Creating/Updating a User

One of the first things to consider with Pulsate is when to create or update your User's details in the Pulsate ecosystem. For normal use cases, this will be the first API call you make, prior to Start Session. Normally we recommend that you add or update your User after authentication has completed.

Adding and updating your User prior to starting a Session ensures Pulsate has the most up to date and accurate information available about your User. This helps us to better deliver a customised and relevant experience for your User when In App and Feed Notifications are delivered to them.

In some cases, adding or updating a User's details may also trigger the delivery of a new Campaign or Journey, alter the flow of a User within a Journey, or prevent a User from receiving a Campaign or Journey that is no longer relevant to them

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Pulsate Start Session API Documentation

You can find the relevant documentation at https://docs.pulsatehq.com/v2.9/reference/user-update